Bespoke Moda FAQ: Fit, Sizing, Shipping & Returns
Answers to common questions about Bespoke Moda, a Miami-designed modern menswear brand offering dress shirts, polos, t-shirts, shackets, sweaters, blazers, pants and shorts. Can't find what you need? Email info@bespokemoda.com.
About Bespoke Moda
What is Bespoke Moda?
Bespoke Moda is a modern menswear brand designed in Miami. We make year-round wardrobe essentials for men: dress shirts, polos, t-shirts, shackets, sweaters, blazers, pants and shorts, built for work, weekends and nights out.
Is Bespoke Moda clothing custom-made or made-to-measure?
No. Despite the name, Bespoke Moda sells ready-to-wear menswear in standard sizes. Our shirts are cut in a Modern Fit, a tailored silhouette between slim and classic, so they look sharp off the rack without custom tailoring.
What does Bespoke Moda sell?
A complete modern menswear collection: long and short sleeve button-up dress shirts, textured knit shirts, polos, solid and graphic t-shirts, shackets and jackets, sweaters, blazers, dress pants, joggers, shorts, and coordinated shirt-and-short sets.
Where is Bespoke Moda based?
Bespoke Moda is designed in Miami, Florida, and ships orders online through bespokemoda.com.
Fit and Sizing
How do Bespoke Moda shirts fit?
Our button-up shirts use a Modern Fit, a hybrid between Slim Fit and Classic Fit. It is tailored through the body without feeling tight, and it is the cut used across all current shirt series.
What size should I order?
Check the size chart for each category before ordering. Between sizes? Size up for a relaxed fit or down for a closer fit.
Where can I find the size chart?
Size charts for shirts, t-shirts, blazers, jackets and shorts are on our Size Chart page at bespokemoda.com/pages/size-chart, and are linked from the main menu.
Fabrics, Care and Style
What is a textured knit button-up shirt?
A textured knit button-up looks like a woven shirt but is made from knit fabric with a raised pattern, such as popcorn, ribbed, basketweave or stripe textures. It stretches more, wrinkles less and breathes well, so it stays polished at dinner, at work or while traveling.
How should I wash and care for my Bespoke Moda pieces?
Follow the care label on each garment. As a general rule, wash knit and cotton-linen pieces cold on a gentle cycle, skip the dryer or use low heat, and lay knits flat or hang to dry so they keep their shape.
What is a shacket?
A shacket is a shirt-jacket: heavier than a shirt, lighter than a jacket. Wear it buttoned as a shirt or open over a t-shirt as a layer, which makes it one of the most versatile pieces for cool days and transitional seasons.
Can I wear the pieces in a matching set separately?
Yes. Every set is sold as a coordinated shirt and shorts you can wear together or mix with other pieces. The shirts pair with dress pants or chinos, and the shorts work with polos and t-shirts.
Is Bespoke Moda only for summer or vacation?
No. Bespoke Moda is a year-round collection. Alongside short sleeve shirts and shorts, we carry long sleeve dress shirts, sweaters, shackets, jackets, blazers and dress pants for cooler months and dressier occasions.
What should men wear to a wedding, dinner or cocktail event?
For most semi-formal events, a long sleeve dress shirt with dress pants and a blazer is a safe choice. For warm-weather or beach events, a textured short sleeve button-up or knit polo with tailored pants looks polished without a jacket.
Shipping
Does Bespoke Moda offer free shipping?
Yes. Shipping is free on all US orders over $75. Shipping costs for smaller orders are calculated at checkout.
How long does shipping take?
Estimated processing time is 1-3 business days. Orders ship within that window, and standard US delivery usually takes 3-7 business days. You will receive a tracking number by email when your order ships.
Do you ship internationally?
Yes. Prices can be viewed in local currency at checkout. Buyer is responsible to cover payment for any duties or taxes.
Returns, Exchanges and Refunds
What is the Bespoke Moda return policy?
You can return or exchange items within 30 days of purchase. Items must be new, unwashed and unworn, with original tags and packaging. Items returned after 30 days or not in original condition may receive only a partial refund.
Which items cannot be refunded?
All sale items, t-shirts and tank tops, plus any item marked Non-Refundable / Replacement Only, are exchange only and not eligible for a refund.
How do I start a return or exchange?
Start your return or exchange at bespokemoda.returnscenter.com. Customers pay return shipping, and shipping costs are non-refundable. For items over $75, we recommend a trackable shipping service.
How long does a refund take?
Once your return arrives and is inspected, we email you to confirm approval. Approved refunds are credited automatically to your original payment method; your bank may need a few extra days to post it.
Orders and Contact
Is there a discount for new customers?
Yes. Sign up for our email list at bespokemoda.com to get 15% off your first order.
How do I contact Bespoke Moda?
Email us at info@bespokemoda.com. You can also message us on Instagram at @abespokeman.
Still have a question?
Email info@bespokemoda.com or shop new arrivals.